How to Book
Booking Tickets Online
Click on the tickets button in our main menu above to be taken to our online booking system.
When booking online please remember to check your email for your payment confirmation and e-ticket which you must print and present at the front desk when you attend.
If you have not received your email confirmation please check your junk mail filters or contact the box office on 0191 250 7068.
Please also be aware that we only release a limited number of tickets available to book online. If your chosen date and ticket type are not available online we advise that you call our box office to check additional availability.
Booking by Telephone
Please call our Box Office on 0191 250 7068 Lines are open Monday to Wednesday 9.00am – 6.00pm, Thursday & Friday 9.00am – 10.00pm, Saturday 11.00am – 10.00pm, Sunday’s 11am – 4.00pm. We’re pleased to advise you on any booking queries you may have.
Booking In Person at The Box Office
If you would prefer see someone in person, please call in at the Box Office. We are open for walk in bookings Monday to Wednesday 11am – 6pm, Thursday – Saturday 11am – 10pm, Sunday’s 11am – 6pm.
Arriving on the Night
Please ensure you have printed copies of your tickets or confirmation as we will need them to verify your booking.
Paying at the Door
You can of course just turn up and pay at the door however we do advise that you book in advance whenever possible to avoid disappointment. This is especially important for groups, special occasions, if you require seating and during peak times when we can not guarantee availability.
I’d Like a Venue Tour Before I Book?
We have a virtual tour of the venue available on the website. Just click the ‘TAKE A TOUR’ tab on the right side of the homepage. Alternatively please call in at the venue during Box Office hours when one of our staff will be happy to show you around and discuss ticket options with you.